Episode 213 of the Video Show – topics include – Why Receptionists Still Rule OK – The importance of the Client Experience – Three quite separate simultaneous processes in the consulting room – How to use old fashioned index cards to discover a fundamental business problem – My quick business tip for this episode

Vet Business Video Show – Episode 212episode 212

One of my recent video blogs was concerned with the problem of recruiting enough vets in practice and the need for better …

Vet Business Video Show – Episode 213episode 213

Back in the 1970’s, Anicare Group Services, my company at the time, launched a ‘road show’ of one day veterinary practice seminars …

Product Sales, Profitability and Practice Value transformation-100

Most practices find that product and supplies costs often consumes 18 to 20% of gross revenue, and is second only to payroll as the most

10 business resolutions for 2018 transformation-100

We just rang in the new year, surely with some great expectations and well-thought-out resolutions. But when it comes to the betterment ….

News and Views – February 2018 World Image 100x70Topics include – 4 Ways To Inspire Employees To Care About Their Work And The Companyy – How Training

Seven Steps to Excellence?
transformation-100

Have you ever considered what makes a veterinary practice excellent? What does it take to raise a practice from average/good ….

Receptionists still rule – OK?
John Blog image

Back in the 1970’s, Anicare Group Services, my company at the time, launched a ‘road show’ of full-day veterinary practice seminars …

Vet Business Video Show – Episode 211episode 211

I’ve recently treated myself to an ipad mini tablet – partly so that I can keep up with my grandchildren who tell me about some of the …

Some numbers from top 45 UK practices
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Last week I introduced you to a UK practice owner (I called her Mary) in which she described herself as ‘proudly independent’ and added ..

Vet Business Video Show – Episode 210episode 210

Years ago when I was still a real vet, working as a clinician in small animal practice, I began to realise that every now and then I needed…

Employee Performance Improvement Planplan-100

Sooner or later, every manager is going to face a situation where a team member isn’t performing well. This person may be ….

Keeping Employees Happy Without a Raisehappy-100

Operating efficiently is the key to running a successful company.(including veterinary practices -ed) However, ensuring every process….

News and Views – January 2018………..World Image 100x70Topics include – Helping Your Clients Adapt to New Veterinary Technology – Dealing with Staff Conflict …

What is digital transformation for SMEs?transformation-100

Operating efficiently is the key to running a successful company.(including veterinary practices -ed) However, ensuring every process….

Why most veterinary practices don’t work John Blog image

More than 20 years ago, around the time when the first of the veterinary practice corporate consolidators was launched in the UK, ..

Vet Business Video Show – Episode 209episode 209

In this episode we’ll hear about what could be the most profitable centre in your practice and we’ll learn how to survive the pinch …

Veterinary ProductivityJohn Blog image

Recent press reports suggest that the slide in the share value of the largest corporate consolidator in the UK was linked to a fall in like-for…

Vet Business Video Show – Episode 208episode 208

In this episode we’ll hear about the new Veterinary Practice Management Association in South Africa and we’ll learn that there …

News and Views – December 2017 ……….. World Image 100x70Topics include – Pets are Awesome at Sports – New cities mean new options for veterinarians – 5 Signs ..

Balance your practice’s financial healthleader 100

If you’re assessing the renal function of a cat with chronic kidney disease, a urinalysis alone isn’t going to cut it. You need to ….

Pro-Pay: Unintended Consequencescarrot 100

Let me say from the onset, I am no proponent of pay-for-performance for veterinarians, yet when requested by the practice, I try …..

Selling Your Practice – Private vs Corporatefor sale 100

Deciding to relinquish the reins of the practice is likely one of the biggest decisions most practitioners make in their professional lives ..

Purpose and wellbeing in practiceJohn Blog image

Earlier this week I received a copy of Eclipse which is the community magazine for students and graduates of the Royal …

Vet Business Video Show – Episode 207episode 207

In this episode we’ll hear some quick profit tips from the AVMA Economic Summit and we’ll learn about three key ways we can…

Why can’t I find a practice superhero?John Blog image

If you own or manage a practice, you know that recruiting the right new vet for your practice is becoming more and more ….

Vet Business Video Show – Episode 206episode 206

In this episode we’ll hear about the 3 B’s of Practice Ownership and we’ll learn how to respond to clients who ask ‘why are your fees so …