Episode 206 of the Video Show – topics include – The 3 B’s of Practice Ownership – How to respond to clients who ask ‘why are your fees so expensive?’ – Why we should focus on issues, not personalities – An unhappy vet who can’t access the numbers used to calculate his income – Quick Business Tip
If you own or manage a practice, you know that recruiting the right new vet for your practice is becoming more and more ….
In this episode we’ll hear about the 3 B’s of Practice Ownership and we’ll learn how to respond to clients who ask ‘why are your fees so …
It is the year 2025. You are sitting in your office and your certified veterinary technician (CVT) has just video conferenced you from …..
First-time managers have their work cut out for themselves. They need to gain the respect of their peers, as well as prove their worth in ….
Topics include – Side by Side – When you say Coaching or Mentoring – what do you really mean? – 5 reasons women give ..
It’s a dog-eat-dog world out there, and as a business owner or practice manager, you have to work hard to keep your best and brightest….
Our culture seems to be obsessed with personal happiness. Advice on how to be happy is everywhere: A Google search for “happiness” ..
In this episode we’ll hear about the pursuit of happiness and we’ll see why reducing your fees to attract more business could be…
I read a quote recently that a business is only as good as the clients it serves. So the key to success must surely be
In this episode we’ll hear about the value of courtesy calls in developing productive and enduring professional relationships with …
Topics include – The Good, The Bad and the Ugly – 7 Creative Ideas to Improve Client Experience – Little Numbers Turn Into Big Numbers ..
Fresh-faced but entirely qualified
Omni-competent vets, or so we thought as we blinked and grinned into the camera lenses of a ….
A veterinary practice owner who wants more than “fair market value” and an associate veterinarian who wants to buy in slowly and ..
Life is one extended conversation, but are there talks you’re not having? Learn to lay issues on the table and push that pachyderm …
One of the characteristics of individuals seeking a career in veterinary practice is that they are self motivated. They regard
In this episode we’ll hear how to sustain your motivation for success in practice and we’ll learn how to scrape off your executive ..
Somebody one said that being busy is cool – it shows that your skills are in demand – its a vanity thing and its good to be busy. Telling ..
In this episode we’ll hear why you might be better off if you simply stop doing what’s keeping you busy and we’ll be reminded that you’re..
I’ve been thinking recently about the need for an depth business study of independently owned veterinary practices here in the UK ..
In this episode we’ll find out what to do if your practice develops the features of a rubber band and we’ll learn how to turn more than …
You block time on your calendar for a yoga class, lunch with a friend, or even a tech Shabbat. But how often do you cancel it due to what seems
Well, it may not fix that worn-out floor in your treatment room, but I believe Standards of Care can address a number of important….
Topics include – 4 Reasons to Manage Your Veterinary Practice with Metrics – Clients Don’t Care About You – Win Customers ..
Recruitment is a minefield where the wrong decision can be costly and damaging. With as many as 40% of new graduates reported….
What do vets do? Your staff members know exactly what they do as individuals and they’ll have a pretty good understanding of ..
In this episode we’ll learn how to create a great, future-looking vision statement for your practice and we’ll hear about the power of good …
In Episode 199 of the Video Show we included a clip from Edward Muzio who recommends that you should incorporate the Really ..
In this episode we’ll learn how to incorporate the Really Useful standard into your practice meetings and we’ll hear about ….
I read a comment on a social media thread that gave me reason to write about the tyranny of choice. Here’s what was posted, “Clients are …
While every veterinary practice ownership transaction is different, after over 100 successful transactions we have noticed a ….
Topics include – How to Create Stronger Connections with Your Veterinary Clients – John Sheridan to present major Seminar ..
Unless veterinarians develop a financial focus, they may lose their position of influence in veterinary medicine.Veterinarians are ….
In Episode 198 of the Video Show we included a clip in which Simon Sinek spoke about one of his Ten Top Rules for Success. In that ..
In this episode we’ll find out why sometimes we’re the problem and we’ll learn how your clinical team can start to build trust with clients .
My theme for this Episode of the Video Show is your role as a practice leader. You may be the owner and leader of the whole …
In this episode we’ll learn something about the 3 i mindset for Leadership and we’ll hear how to handle someone – maybe a member .
A Practice Manager writes…The hospital I have worked at for the past 4 years has been sold to a corporate group a couple of ….
When things start going downhill, it’s easy to play the blame game. But before you get ticked at your veterinary team, ask yourself….
Topics include – How Can I Get My Employees to Come to Work at After Hours Events? – The Relationship Centered Practice ..
In my simplistic view of the world, I consider people to be a lot like cars. We put fuel in our cars and this allows us to drive where we….