Episode 196 of the Video Show – topics include – The five key elements of the strategic business planning process – Simon Sineks Top 10 Rules for Success – Advice for managers about handling staff appraisal pitfalls – How text messaging can help to build the practice bond with clients – My quick business tip for this episode
I have been working recently with a number of practices using my Veterinary Business online app to find out exactly why practice profit .
In this episode we’ll learn the five key elements of the strategic business planning process and we’ll take a look at the Top 10 ..
For as long as I can remember we have debated long and hard the importance of converting what we described as casual clients
In this episode we’ll hear about the difference between loyal clients and those that are simply satisfied with your practice services..
When things go wrong, do you feel like the world is crashing down around you? Is it all you can muster to put on a brave face and…
Employee engagement, performance and productivity will always be pressing HR concerns. As managers, we are constantly …
Topics include – If it fits, I sits – Easy Ways to improve Staff Engagement and Performance – Why outside investors want in ..
Telecommuting is fairly common outside of veterinary medicine but can be more difficult in businesses such as veterinary practices….
We’re all engaged in commercial relationships one way or another – sometimes as buyers, sometimes as sellers. In our buying role
In this episode we’ll see how preventive health care can help strengthen client relationships and we’ll hear from a practice owner ..
In this episode we’ll learn something about the veterinary scene in the UK as observed by an Aussie at the BSAVA Congress
This has been a very busy month – part work and part pleasure – although at my time of life, I’m happy to report that I no longer…
In this episode we’ll learn how to cope with the loneliness of practice ownership and we’ll hear how to use the Hill of Influence ….
For most of my professional life I have been self employed – I like to feel in charge of my day to day working life, it’s great to dream a ….
Topics include – Should you fear the corporatization of veterinary medicine? – The 5 Big Waves affecting the veterinary ..
Fat-cat investors are hungry for great veterinary hospitals to buy, and they’re baiting the nation’s practice owners with juicy ….
People with limitless determination always have enough talent to succeed. Regardless if you’re an entrepreneur, athlete, coach,….
Here are 7 questions that employees ask themselves each day that they are evaluating their satisfaction in the their job ….
In this episode we’ll look at the perception of value and the 3-Minute Syndrome and we’ll hear how mindset determines….
During a recent seminar we were discussing the practical process by which a pet owner, in a panic because their animal is ….
For the purposes of this article, let’s assume that you are disappointed with your practice report from the SPVS Profitability Survey, the …..
Being positive is a key part of shaping you as a person and shaping the direction your career heads in. Working life can be…..
Topics include – Dogs in Cars – California – Richard Goebel and John Sheridan receive prestigious veterinary awards in Las Vegas ..
You’re proud of your practice and with good reason. You have an attractive facility, a well-trained staff, newer equipment, and a solid….
In this episode we’ll learn how to recognise and heal a rift between members of the practice team and we’ll see how your practice….
Many years ago, I was involved with a multi-site practice with branches feeding surgical, diagnostic and other patients …
In this episode we’ll learn the importance of transparency in business and we’ll hear why you should identify and express …
What do you understand by the need for transparency in business? In its simplest sense, I imagine it means unhindered honesty and …
When Jared walked into a meeting to discuss a new marketing approach for a product, the conversation didn’t play out well …
Time wasted on unnecessary paperwork, trawling yourinbox for old emails and trying to remember passwords can really take its toll ….
Topics include – Friends Furever – How do we keep veterinary medicine fun? – Percentage-based associate compensation – How to
You’re assertive if you express your feelings, thoughts, and beliefs in an honest, direct way that’s appropriate to the situation. You get your…
In this episode we’ll hear about the SPVS Leadership Academy and we’ll learn the importance of the five key numbers generated by the …
I had an opportunity recently to present a session at the VPMA/SPVS Congress in Newport in Wales. My task was to present …