Author Archive | johnsheridan

Stressed by a slow internet connection?

VBVS logo 100

It’s been claimed in a recent press report that we spend up to 13 minutes a day – that’s equivalent to 11 full days a year – waiting for websites to load – and that as the internet becomes accessible on more smart phones, tablets and other gadgets, the more are the chances are that tempers will flare. Apparently one in 10 adults feel stress levels soar when their internet crashes and 14 per cent worry more about their internet connection than missing a family birthday.

Episode 101 of the Veterinary Business Video Show includes links to two simple, free tools which you can use online to test the speed of your internet connection. If you get stressed by a slow internet connection, you could use one of these tools to investigate the problem or you of course, could take the dog for a walk. Which would make you feel better quicker? – I’d go for the second option every time!

Welcome to my blog

JPS Jan 2011- 250 Please feel free to add your own views, tell me when you think I am wrong, support me when you think I am right or suggest other topics which you feel merit debate

Just click on the ‘contact’ tab or the comment icon after each blog entry – I look forward to hearing from you

The Undercover Veterinary Hospital

VBVS logo 100

Earlier this year I was privileged to contribute a number of sessions during the AVA Practice Management Conference in Sydney and had an opportunity to meet up with two of my cousins who live down-under and who I hadn’t seen for many years. I was also keen to meet up with a number of friends who were attending or speaking during the Conference. Two of them were Mark Opperman and Sheila Grosdidear of Veterinary Management Consultation based in Colorado.

Episode 101 of the Veterinary Business Video Show includes a clip in which Mark Opperman discussed some of his findings in a session entitled the Undercover Veterinary Hospital.

It only takes seven seconds….

VBVS logo 100

How quickly does it take you to make some sort of judgement about another individual when you meet them for the first time? That first impression may not even have to wait until they have spoken and it can take just a quick glance, for someone to evaluate you and for you to evaluate them. You’ll form an opinion about each other based on your appearance, your body language, your demeanor, your mannerisms and how you are dressed. Those first impressions can be nearly impossible to reverse or undo, making that initial encounter, maybe between a member of your practice and a potential brand new clients, an extremely important one, for it sets the tone for all that follows between that individual and your business for years to come.

Episode 100 of the Veterinary Business Video Show includes a clip in which Tom Peters reports we only have 7 seconds to make that all-important first impression