Topics covered in this months newsletter included News from Veterinary Success Services, Avoiding the dangers of tearoom talk, Telling people nicely, Pet Insurance Rising In Down Economy and 3 Ways to reduce those management headaches that you hate!
Topics covered in this months newsletter included Elephant in the Room 2, UK Small Animal Practice for the period to October 2008, Simplifying the rota process, Three cheers for the team, Pros and Cons of Precentage Based Compensation, Are your clients annoyed?
Topics included What’s happening in SA practice in the UK, How did practices weather the recession in 2008?, Defining Servant Leadership, Put health and safety into practice, The UK’s wonderful NHS & how to raise practices’ profiles during a credit crunch
Topics included Service: a key to business success, News from Veterinary Success Services, What’s happening in small animal practice in the UK, helping practices survive the recession, Management Research Survey and Career Burnout is Evident within 5-7 Years
Topics included Lunch-Break Webinars, Recession update, Record number of candidates sit the CVPM exam, The Veterinary Business Briefing Blog, The London Vet Show, November 6th and 7th 2009, U.S. Pet Market Outlook and Surviving and Thriving in Challenging Times
Topics included A video to raise awareness of the NOAH Pet Health Information website, Doing Well in a Tough Economy, Online survey, Management Research Project, You are more likely to receive forgiveness than permission and Pet Insurance in the USA
Topics included Review your client database, UK SA Practice for the period to April 2009, Create a plan for employee discipline, The London Vet Show, Management Software from Canada and the Simplest Business Plan Ever
Topics included a Video Clip from the Veterinary Economics Managers’ Retreat, Adding value when asking for payment, Using Metrics to Identify SWOT, SPVS to inspire first-time managers and Cash flow Tips to Beat the Recession
Topics included What’s happening in SA practice in the UK, Business and Personnel Management Workshop, Client Segmentation – you can’t please all the people all the time, Executive Director of VetPartners and Show a Little Love
Topics included How Well Do You Listen?, Take time to connect at Vetpol, Pets Provide Better Human Health and Wellness, Benchmarking tools for referral practices, Veterinary School: What They Don’t Teach and Veterinary Specialists in Private Practice
Topics included Are Your Employees Engaged?, Employment law, “Congratulations, you’ve finally earned your vet degree. Here’s a bill for $130,000.”, “Vets are like Donkeys, Solving the Late Paying Customer Blues and Thriving in Challenging Economic Times
Topics included How to achieve 15% cost savings on ‘tail end’ spend, Veterinary Specialists in Private Practice, Long-term drug monitoring made easy, More Brain Stuff, The Pan Pacific Veterinary Conference & Making resolutions and sticking by them