Video Show 201 to 220

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Veterinary Business Video Show – Episode 220

Topics include – Why the RCVS Guide to Professional Conduct, could be bad news for the welfare of our patients – The extent to which members of the various professions including vets, are prepared to discount their services – Why it might make sense to tear up your organisation chart – What to do if you’re worried about the online reputation of your practice – My quick business tip for this episode

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Veterinary Business Video Show – Episode 219

Topics include – What makes a veterinary practice successful financially – How to increase the willingness of practice employees to take on more responsibility – Practical, cautionary advice about social media – How to help your staff members understand something about the financial numbers for your practice – My quick business tip for this episode

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Veterinary Business Video Show – Episode 218

Topics include – Telehealth and a possible way ahead for veterinary practice – The Veterinary Leadership Programme – Satisfying client expectations is simply not good enough – Why you should take notes by hand – My quick business tip for this episode

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Veterinary Business Video Show – Episode 217

Topics include – The three key attributes common to all successful practices – Why so many veterinary graduates are reconsidering their role in the profession – Addressing client concerns about the cost of veterinary care – A magic management formula for getting stuff done – My quick business tip for this episode

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Veterinary Business Video Show – Episode 216

Topics include – The impact of technology on the provision of veterinary services – Innovation in the veterinary sector – The bathtub model for leading a team – Initiating operational changes in the practice – My quick business tip for this episode

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Veterinary Business Video Show – Episode 215

Topics include – Why a business can decline when it loses the emotion and commitment of its founders – Do practices attract the clients they deserve? – The importance of ‘leveraging’ your support staff team – Why ‘not a problem’ could be a real problem in your practice – My quick business tip for this episode

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Veterinary Business Video Show – Episode 214

Topics include – Staff need to be able to measure their own contribution to your business – Some ideas about practice meetings – Help new vets and staff members to converse with clients – Learn something about emotional intelligence – My quick business tip for this episode

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Veterinary Business Video Show – Episode 213

Topics include – Why Receptionists Still Rule OK – The importance of the Client Experience – Three quite separate simultaneous processes in the consulting room – How to use old fashioned index cards to discover a fundamental business problem – My quick business tip for this episode

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Veterinary Business Video Show – Episode 212

Topics include – One way to improve productivity – The power of conversion – Your own television production channel – How to find out if you are the cause of the profit hole in your own practice – My quick business tip for this episode

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Veterinary Business Video Show – Episode 211

Topics include – How to use an app to discuss images and other medical data online – why trust is an essential requirement for building any organisation, including your veterinary practice – Why most of your clients are likely to be visual learners – how to shape your marketing to select clients just like your top ten favourites – My quick business tip for this episode

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Veterinary Business Video Show – Episode 210

Topics include – Why you should take on a new responsibility when you achieve success in practice – Why vet nurses and technicians might be be running away – A surprising experiment in motivation – How to eliminate one major cause of client frustrationa – My quick business tip for this episode

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Veterinary Business Video Show – Episode 209

Topics include – What could be the most profitable centre in your practice – How to survive the pinch of middle management – How to get employees to make progress on their own, without being pushed – Staff culture, mentoring and wellbeing in the UK and North America – My quick business tip for this episode

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Veterinary Business Video Show – Episode 208

Topics include – New Veterinary Practice Management Association in South Africa – There are no handshake in the cloud – Why we should ‘frame-storm’ before we brainstorm – Hiring your new veterinary receptionist – My quick business tip for this episode

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Veterinary Business Video Show – Episode 207

Topics include – Quick profit tips from the AVMA Economic Summit – Three key ways we can increase client numbers by telling the truth about the practice – Cultivate gratitude through the Appreciation Game – How to control the chatty caller – My quick business tip for this episode

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Veterinary Business Video Show – Episode 206

Topics include – The 3 B’s of Practice Ownership – How to respond to clients who ask ‘why are your fees so expensive?’ – Why we should focus on issues, not personalities – An unhappy vet who can’t access the numbers used to calculate his income – My quick business tip for this episode

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Veterinary Business Video Show – Episode 205

Topics include – The pursuit of happiness – Why reducing your fees to attract more business could be counter productivels – How to make time for the work that matters – why you shouldn’t be reticent about promoting your expertise – My quick business tip for this episode

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Veterinary Business Video Show – Episode 204

Topics include – Courtesy calls in developing productive and enduring professional relationships with clients – Celebrating the small wins on the way towards achieving your goals – How to blow your clients minds – How best you can say ‘thank you’ to your team members – My quick business tip for this episode

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Veterinary Business Video Show – Episode 203

Topics include – How to sustain your motivation for success in practice – How to scrape off your executive barnacles – why you should give your clients an outlet on social media to talk about their pets – why you should schedule first and take payment last – My quick business tip for this episode

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Veterinary Business Video Show – Episode 202

Topics include – Why you might be better off if you simply stop doing what’s keeping you busy – You’re running a business, not a creche for immature adults behaving like children – The importance of retaining the clients you already have – How to convert price enquiries into appointments – My quick business tip for this episode

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Veterinary Business Video Show – Episode 201

Topics include – What to do if your practice develops the features of a rubber band – How to turn more than 8 hours on the phone into 8 minutes of textingrs – How to create your own personal list of life goals – Are you spending too much of your free time doing practice paperwork – My quick business tip for this episode